Returns & Exchanges
At Cavalier Gastown, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 14-day window for returns or exchanges on all unworn items in original packaging.
Initiate Your Request
Contact our support team via email with your order number and reason for return to receive a Return Authorization.
Secure Packaging
Place the items in their original designer packaging and ensure the parcel is securely sealed to prevent damage during transit.
Shipping Your Item
Affix the provided shipping label and drop off the package at any authorized carrier location, keeping a copy of your tracking number.
Inspection and Refund
Once our team inspects the item for quality assurance, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing